Ann C. Baker
Associate Professor

abaker1@gmu.edu
703-993-3805
703-993-8215 fax
George Mason School of Public Policy
3401 Fairfax Drive – MS 3B1
Arlington, VA 22201

Education
Ph.D. in Organizational Behavior, Case Western Reserve University.
Dissertation: Bridging Differences and Learning Through Conversatio

Three-Year Post Graduate Training Program and Group Facilitation Specialty Track, Gestalt Institute of Cleveland

Masters in Public Administration, University of Tennessee

Bachelors of Science, College of Charleston, English major with a history minor

Biography
Ann C. Baker is an associate professor in the School of Public Policy at George Mason University where she previously directed the Masters in Organization Development and Knowledge Management Program for five years. Prior to joining Mason, Dr. Baker was a Kellogg Fellow, having received a three-year Leadership Development fellowship from the W.K. Kellogg Foundation for International Leaders of the Future.

Dr. Baker's research interests include cross cultural communication, organizational learning and knowledge creation, organizational change, virtual conversations, group dynamics, conversational learning, and conflict & change. She is the author of numerous publications related to her research interests. She recently published a book, Conversational Learning: An Experiential Approach to Knowledge Creation. She is now finalizing a new book entitled, Catalytic Conversations: Stimulating Innovation and Knowledge Creation.

Areas of Research

• Organization Change
• Group & Organization Communication to Promote Innovation
• Organizational differences as catalysts for knowledge creation
• Cross-Cultural Communication